Privacy Policy

Last Updated: December 13, 2025

Overview

TrackWise-AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription tracking and family health management application.

By using TrackWise-AI, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

Account Information

  • Name and email address (required for account creation)
  • Password (encrypted using bcrypt hashing)
  • Profile photo (optional)

Subscription Data

  • Subscription names, costs, and renewal dates
  • Payment history and analytics
  • Custom categories and preferences

Family Health Information (Optional)

  • Family member profiles and household information
  • Health documents, medications, and medical records
  • Appointment schedules and health budgets
  • Doctor and insurance information

Usage Information

  • Login/logout timestamps
  • Feature usage analytics
  • Notification preferences

How We Use Your Data

  • •To provide and maintain our service functionality
  • •To send renewal reminders and notifications you've opted into
  • •To generate analytics and insights about your subscriptions and health data
  • •To improve our services and develop new features
  • •To respond to your support requests and communications
  • •To ensure security and prevent fraud

How We Protect Your Data

We implement industry-standard security measures to protect your personal information:

  • ✓Encryption in Transit: All data transmitted between your device and our servers is encrypted using SSL/TLS (HTTPS)
  • ✓Password Security: Passwords are hashed using bcrypt with 10 salt rounds
  • ✓Session Management: Secure HTTP-only cookies with 30-day expiration
  • ✓Access Control: Strict data isolation - you can only access your own data
  • ✓Share Links: Optional PIN protection and expiry dates for document sharing

Your Privacy Rights (GDPR Compliance)

Under GDPR, you have the following rights regarding your personal data:

Right to Access

View all your data through your dashboard and profile page

Right to Deletion

Delete your account and all associated data permanently from your profile page

Right to Portability

Export your data as PDF or JSON format through our API

Right to Rectification

Update or correct your data anytime through the dashboard

Third-Party Services

We use the following third-party services to operate TrackWise-AI:

Google Cloud Platform

Hosting and container registry

Neon PostgreSQL

Database storage

Gmail SMTP

Email notifications (renewal reminders, appointments)

These services may have access to your data as necessary to perform their functions. We do not sell or share your data with third parties for marketing purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for authentication and session management. These cannot be disabled.

Functional Cookies

Remember your preferences and settings (theme, notification preferences).

Analytics Cookies

Help us understand how you use the application to improve our services.

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services.

When you delete your account, all your data is permanently removed from our systems within 30 days, except where we are required by law to retain certain information.

HIPAA Compliance Notice

Important: TrackWise-AI is NOT HIPAA compliant and is designed for personal use only.

This application should NOT be used by healthcare providers, health plans, healthcare clearinghouses, or their business associates who are subject to HIPAA regulations. While we implement strong security measures, we have not completed the technical, administrative, and physical safeguards required for HIPAA compliance.

For personal health tracking by individuals managing their own and family health information, TrackWise-AI provides a secure and private platform.

Children's Privacy

TrackWise-AI is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your data rights, or our privacy practices, please contact us:

Email: trackwise.notify@gmail.com

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